How to clear the Microsoft Outlook for Mac web browser cache and cookies

imageWhen working with Outlook for Mac the content of email messages are rendered in a web browser control that is specific to Outlook (it does not use Safari). So when you have a need to clear any cached data or cookies it is far from obvious how you should go about clearing this cache. I’m a newbie to Mac so maybe this is obvious to seasoned users! Here’s how I went about it.

  • Start the Finder application
  • Open the Go menu
  • You need to get to the hidden Library folder. To get the Library folder to show up under the go menu, hold down the option button on your keyboard
  • Now open the Library folder

image

  • Find the Containers folder under Library and expand it

image

  • You should be able to find a folder called com.Microsoft.OsfWebHost

image

 

  • To clear out the web browser cache I move the following to the trash:
    • com.Microsoft.OsfWebHost/Library/Caches/com.Microsoft.OsfWebHost (folder)
    • com.Microsoft.OsfWebHost/Library/Caches/Cookies/Cookies.binarycookies (file)

image

 

Restart Outlook and you should now have no cached files being used.

Advertisements

About Cameron Dwyer

Architect and developer at OnePlace Solutions. Passionate about delivering compelling solutions on the Office 365/SharePoint platform. Addicted to coffee.

Posted on April 3, 2017, in Office, Outlook and tagged , , , , , . Bookmark the permalink. Leave a comment.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: